Social Service Verification

Use The Work Number® to verify the employment and
income information in real time to provide clients the right
government assistance in their time of need.

Summary: The Work Number® Social Service Verification provides government agencies (Medicaid, SNAP, TANF) with real-time income and employment data from 4.88M+ employers. It replaces outdated state wage data with instant, FCRA-compliant records to speed up eligibility determinations.

Speed Benefit Determinations and Help More Clients

With employment and income information as recent as the last paycheck, get a more timely representation of a client’s current situation when applying for benefits.
FEATURED SOLUTION | COMPLETE INCOME™

Accelerate Crucial Eligibility Decisions

Simple, secure income verification beyond W-2s through an automated process. Part of the TotalVerify™ data hub from Equifax. 
products

Social Service Verification Product

Employment and income verification services for social service agencies to get qualified applicants the benefits they need while streamlining eligibility verification at all stages of the process.

Application for Benefits

Quickly and securely verify applicants' employment and income with real-time, up-to-date data.

Prompt Life Changes Notifications

Receive notifications when there is a change in employment or income that may impact benefit eligibility.

Easy Benefit Renewal

Streamline the benefit renewal process by instantly being able to confirm employment and income.

Audit and/or Recovery

Quickly identify overpayments and prioritize collections based on the employee’s ability to pay.
KEY BENEFITS OF SOCIAL SERVICE VERIFICATIONS
Discover all the ways The Work Number works hard for
government agencies and their employees.

Instant Verifications Make Everyone’s Life Easier

Helps agencies expedite benefit determinations, lessening the burden on applicants, beneficiaries, and employees.

Transforms the Client Experience

A systems-first approach alleviates the burden of proof from the applicant by verifying employment and income quickly.

Streamlines Internal Processes

Gets rid of time-consuming manual verification processes so your staff can focus on delivering on its mission.

Flexible Options Ease Deployment

Select the delivery option that best fits your organization’s workflow need from online web access to batch or system integration.
pricing information

Pay Date Range Options

Select which employment records to order each time you do a verification by selecting from various pay date range options or purchase all records available. Pricing is based on the pay date range selected. Additional fees include: (i) An annual setup fee of $149.99, (ii) A monthly account service fee of $19.99, (iii) A monthly security monitoring fee of $9.99. 

3 Full Months

$59.95 per employer record

6 Full Months

$55.95 per employer record

One Full Year

$46.95 per employer record

Three Full Years

$39.95 per employer record

All      Records

$22.95 per employer record

How It Works

For Full Month options, calendar months are used.  For example, a request for the past 3 months option submitted on May 15 would include all records starting on February 1 through the current date (all of February, March and April, as well as May 1-15).

For Full Year options, calendar months are used.  For example, a request for 1 Full Year option submitted on  February 12, 2025 would include all records from February 1, 2024 to January 31, 2025 plus the first 12 days of February 2025.
by the numbers

823M+

By leveraging The Work Number database, credentialed verifiers can access more than 823 million employee records.

5M

Nearly 5 million employers contribute employment and income data, directly or through payroll providers, to The Work Number database.

58M

In 2025, The Work Number helped 58 million people receive verifications outside of regular business hours.
What You'll Need to Sign Up

Documentation Guidelines

Your agency or organization will be required to provide supporting documentation to verify proof of your programs or services.

Federal, State or Local Government

  • Copy of program's application
  • Income guidelines to determine eligibility

Non-Profit or For-Profit Organization

  • Copy of program's application
  • Income guidelines to determine eligibility
  • Affiliation (contract) with government agency 
  • Funding source

Housing Authority or Property Management 

  • Copy of program's application
  • Income guidelines to determine eligibility
  • Complete HUD Schedule or Rural Development Rent Schedule or L.U.R.A. (Land Use Restriction Agreement)
frequently asked questions
on demand Webinar
Streamlining Housing Assistance Determinations with Automated Data
Public Housing Authorities, NAHRO, and Equifax leaders share insights on the impact of COVID-19 on housing insecurity and strategies to help improve the assistance application experience.
Watch Now

Important Information at Your Fingertips

Learn more about the social services verification products                          and services available.
Downloads Image
Blog
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Untangling Errors in the Government SNAP Program: Missteps vs. Fraud
SNAP errors aren’t always fraud. Learn why applicants may unknowingly provide incorrect information and why unintentional mistakes happen.
Government
How Data Automation Can Offer a Path Forward for States as Medicaid Costs Rise
States are facing rising escalating Medicaid costs even as enrollment numbers fluctuate.
Government
How Reliable Data Can Help Drive Efficiency in Government Assistance Programs
Government agencies are facing increasing pressure to deliver services promptly and in a cost-effective manner, so that they can maximize resources while delivering appropriate payments based on an individual's eligibility.

Unlock the Power of The Work Number

Take the next step toward digital verification.