California Privacy Rights Act

If you're a resident of California, the California Privacy Rights Act (CPRA) gives you more control over your personal information.

We're Committed to Data Privacy

Treating your personal information with respect is something that Equifax is committed to. We strive to help properly balance people’s privacy with the important role data provides in today’s modern economy and are dedicated to continuing our stewardship of the data entrusted to our care responsibly and appropriately.

The Work Number® database is subject to the Fair Credit Reporting Act (FCRA), and per those regulations, we provide consumers with 24/7 online access to their Employment Data Report and the ability to exercise their existing privacy rights under federal law. These rights include, among other items, providing individuals with the right to know who requested their payroll data and the ability to dispute any inaccurate employment or income information on their report. Data that is regulated by the FCRA is exempt from the CPRA. Data that Equifax Workforce Solutions processes as a Service Provider on behalf of its customers is in-scope for the CPRA.

Frequently Asked Questions

Here are the answers to some common CPRA-related questions.

The CPRA contains an exemption for information regulated by the FCRA. Equifax is working to help ensure the scope of the FCRA exemption is applied appropriately to the personal data within Equifax control including The Work Number.

At this time, no.

As of January 1, 2023, personal information that is collected by a business about a natural person in the course of the natural person acting as a job applicant to, or an employee of, that business falls within the scope of the CPRA. This means that the rights extended to residents of California may also be exercised by employees with their employer. To submit a CPRA request on behalf of a consumer and/or employee, please complete and sign the CPRA Request Form.

No. Equifax Workforce Solutions contracts state that we will comply with all applicable laws, which would include any applicable privacy laws, and, therefore, Workforce Solutions believes that contractual modifications are not required.

To submit a consumer rights request under the CPRA on behalf of a consumer and/or employee, please complete and sign CPRA Request Form. Access CPRA request form.

The California Privacy Rights Act (CPRA) is the successor to the California Consumer Privacy Act (CCPA). The CPRA is a law passed by the state of California that seeks to enhance privacy rights and consumer data protections for the residents of California.

Equifax Workforce Solutions has worked closely with the Equifax Global Privacy Office to comply with the requirements of the CPRA.