Account Usage

Find easy-to-follow guidance to help quickly answer questions related to account usage.

Looking to download or manage your individual Employment Data Report? Visit

Configuration for "Pay As You Go" Customers

Configuration for Invoiced Customers

Salary Key Requests and Instant Verification Sign Ups

Purchasing Verification of Employment and Income With a Salary Key

A salary key is a unique, six-digit number that allows one-time access to an individual’s income information. Salary keys are rarely required, as permissible purpose is required with every The Work Number verification request. Only the individual can generate the salary key by visiting Salary keys expire after 90 days and can only be used once.

Once you have the salary key, please sign in to The Work Number® by going to, and choose Verification of Employment and Income as the verification type. The next screen will prompt you to enter the salary key that was provided to you by the individual.

How does The Work Number® work?

The Work Number® database is the industry-leading centralized commercial repository of income and employment information in the U.S. With 24/7 access to The Work Number®, requests for employment and income information can be sent and retrieved, when available, at any time.

Businesses and verifiers interested in obtaining income and employment verifications from The Work Number® must first register online and then go through a quick yet thorough credentialing process. Only credentialed verifiers with a permissible purpose (i.e., a legally established legitimate reason) under the FCRA are allowed to access employment records on The Work Number® database. Once the credentialing process is completed and permissible purpose is established, you may begin requesting employment data from The Work Number®.

For more information on how The Work Number® can help your business get proof of employment and/or verify income quickly, securely, and more efficiently, please visit

I am an organization, and I need a Verification of Employment and Income

If you would like to pay per transaction, you can sign up for the e-commerce pay as you go option through The Work Number. It allows you to request and pay for verifications, as needed. To get set up, please go to the following link and fill out the form:

Once you complete the registration, you should receive info regarding credentialing and/or login information.

Otherwise, you can call our Verifier Solutions Support Center for further assistance. Their phone number is: 800-367-5690; follow prompt 3-2-1 for sign up assistance.

Assistance with Other Account Usage Issues