Log in to begin verifying for government benefit determinations or other government permissible purposes.
Looking to download or manage your individual Employment Data Report? Visit employees.theworknumber.com
No Records Received For Instant Verification Request If you ordered an instant verification and no record was provided, the requested data may not be available on The Work Number® database for a number of reasons, including that the employer may not contribute their data to the database. Finding Order History in The Work Number® Depending on your platform, once you have viewed a Work Number verification, it will generally be available under “My Orders” for seven (7) days. To view an active order’s verification report and receipt, click on the link for the report to view the verification information. You will have an option to download the report as a PDF and the receipt. After seven (7) days, you will be able to audit a previously ordered verification. An Audit Copy of a verification provides an exact duplicate of the previous, original verification performed on an individual. After logging in, select "Audit a Verification.” You will be prompted to provide the last four (4) digits of the employee's Social Security Number and the verification Reference Number in order to retrieve the audit copy. After confirming the data that you entered, you will see the previously ordered verification and can print it from your desktop. This is not a receipt for the original verification, and you will be charged a fee for pulling this audit verification.
Video Demo - Finding Order History and Order Receipt Please watch the video on how to view and search for recent verification orders, download verification reports and order receipts, audit a verification, and view receipts for orders older than seven days, where available.
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What is My Monthly Transaction Activity? If you are an e-commerce pay as you go customer, you are not provided monthly transaction reports. However, you do have the ability to view and print a receipt after ordering a verification. After your order has been successfully placed, the receipt will appear on the screen and you can download a receipt of the transaction by clicking on the PDF icon.
No Records Received For Instant Verification Request If you ordered an instant verification and no record was provided, the requested data may not be available on The Work Number® database for a number of reasons, including that the employer may not contribute their data to the database. Manual Verification Data Request If your initial search of The Work Number® database did not instantly return data, customers who are contracted for manual verification solutions may request a researched verification through The Work Number® website. Once a manual verification is completed, you will receive an email, after which you will be able to click the "My Orders" tab on www.theworknumber.com to view the verification report. Note: Not all Equifax Verification Services accounts have access to manual verification solutions. Please contact your Account Manager for a more in-depth explanation of the services and pricing plans for which you are contracted. For questions regarding Researched (Manual) Verifications, please contact: email@example.com or 866-662-3343.
Video Demonstration - How To Review Previous Orders Please watch the video on how to find and view previous orders, completed verifications, pending verifications, and more.
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Finding an Order Receipt in The Work Number® Depending on your service, you may be able to download a receipt with your order by clicking on Receipt, but if you do not see that option, the monthly transaction report will provide you with that information.
Purchasing Verification of Employment and Income With a Salary Key A salary key is a unique, six-digit number that allows one-time access to an individual’s income information. Salary keys are rarely required, as permissible purpose is required with every The Work Number verification request. Only the individual can generate the salary key by visiting employees.theworknumber.com. Salary keys expire after 90 days and can only be used once. Once you have the salary key, please sign in to The Work Number® by going to secure1.verifier.theworknumber.com/verifier3/Account/LogOn, and choose Verification of Employment and Income as the verification type. The next screen will prompt you to enter the salary key that was provided to you by the individual.
How does The Work Number® work?
The Work Number® database is the industry-leading centralized commercial repository of income and employment information in the U.S. With 24/7 access to The Work Number®, requests for employment and income information can be sent and retrieved, when available, at any time.
Businesses and verifiers interested in obtaining income and employment verifications from The Work Number® must first register online and then go through a quick yet thorough credentialing process. Only credentialed verifiers with a permissible purpose (i.e., a legally established legitimate reason) under the FCRA are allowed to access employment records on The Work Number® database. Once the credentialing process is completed and permissible purpose is established, you may begin requesting employment data from The Work Number®.
For more information on how The Work Number® can help your business get proof of employment and/or verify income quickly, securely, and more efficiently, please visit https://theworknumber.com/how-it-works.
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