Fast Track Social Services With Instantaneous Verifications: The Work Number® Advantage

Streamline social service income verifications with The Work Number® and make efficient and effective eligibility decisions.

In the world of social services, the efficient and effective verification of income and employment information is crucial. It's a foundation for determining eligibility for essential programs like SNAP, Medicaid, and CHIP. Yet, outdated data and time-consuming manual processes often create roadblocks, leading to delays, potential manual processing errors, and frustration for both applicants and caseworkers.

The good news? A solution exists. The Work Number® from Equifax is revolutionizing income and employment verifications for social service agencies nationwide by providing instantaneous results in an automated fashion using data contributed to the database directly by participating employers and payroll providers. This innovative approach can help streamline eligibility decisions, reduce administrative burdens, and ultimately benefit both agencies and the individuals they serve.

The Challenges of Traditional Verifications

Let's face it: relying on outdated income information, pay stubs, or tax returns can be problematic. These sources often reflect past earnings and may not actually represent an applicant's current financial situation. Manual verification processes are equally cumbersome, requiring significant time and resources from caseworkers.

The consequences of relying on outdated data and manual processes can be far-reaching:

  • Delayed Eligibility Determinations: Eligible individuals and families in need may experience delays in receiving vital assistance.
  • Increased Administrative Burden: Caseworkers spend valuable time chasing down information and correcting potential manual processing errors.
  • Potential for Wrong-Sized Benefits: Outdated or stale data can lead to wrong-sized benefit payments to eligible applicants, or even to ineligible applicants.

The Work Number Solution: Current Data, Instantaneous Results

The Work Number addresses these challenges head-on by providing credentialed verifiers with access to current income and employment information, as of the last time payroll was processed by a  contributing employer or payroll provider, and receive verifications instantaneously with an automated process. This means you get a better picture of an applicant's current income and employment status in comparison to other data sources or processes.

Key benefits of The Work Number for social service agencies include:

  • Access to an Industry-leading Database: The Work Number is an industry leading, consolidated commercial repository of income and employment data that offers credentialed verifiers access to more than 716 million employment records.
  • Detailed Reports: Gain insights into employment status, income history, and pay period data, as and if such information is available, empowering you to make effective determinations.
  • Flexible Access Options: Choose from web, integrated, or batch processing to suit your agency's workflow.
  • Reduced Paperwork and Administrative Burden: Streamline your processes and free up caseworkers to focus on client support or more challenging cases.
  • Improved Time-to-Benefit: Make faster, more effective eligibility decisions, benefiting both your agency and the individuals you serve by improving your time-to-benefit delivery.

Government Adoption and Beyond

The Work Number's value is already being recognized by government agencies across the country. In fact, it's used by a variety of federal, state, and local governments to help with determinations for programs like Medicaid and CHIP, the Supplemental Nutrition Assistance Program (SNAP), workforce, housing, and other critical programs.

In an era where efficiency and effective determinations is paramount, The Work Number stands out as a game-changing resource for social service agencies. By leveraging instantaneous data, your agency can streamline eligibility processes, look to reduce potential manual processing errors, and ultimately provide more timely and effective assistance to the eligible applicants in the most need.

Ready to learn more? Download our free ebook, "Income and Employment Verifications for Social Services" to discover how The Work Number can revolutionize your income verification processes and help your agency thrive. 

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