Employee Verification Services

The Work Number® database is a simple, secure, and discreet way to help get your employment and income information to to credentialed verifiers to help them make faster decisions involving employment, credit, government benefits, and more. 
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Keep Your Life Moving With The Work Number

The Work Number helps verifying organizations like lenders, property managers, and social service agencies instantly receive information. This secure data transfer helps power timely decisions, like loan approvals, job applications, and apartment leasing, with less action needed from you.
your data. your options.

Managing Your Personal Data

We have a number of data management options available to individuals whose data is on The Work Number. 

View Your Employment Data Report

An Employment Data Report (EDR) provides transparency regarding your information on The Work Number.

Dispute Your Employment Data

Submit a free dispute of your information on The Work Number.

Grant Access to Salary Information

A salary key allows credentialed verifiers one-time access to your salary information.

Freeze Your Employment Data

Restrict access to your employment data on The Work Number.

Key Benefits of The Work Number

Credentialed verifiers can instantly and securely access employer-provided payroll data to help accelerate decisions related to actions like buying a home, applying for a government benefit, or financing a vehicle. This means less waiting for you, so you can keep life moving. 

Privacy

Your personal information is protected and can be retrieved only by credentialed verifiers.

Better Service

With 24/7 access, there’s no waiting for your lender or landlord to exchange paperwork
with your employer to close the deal.

Security

Stringent security standards help protect your data, and controls are in place
by law to help protect your privacy.

Transparency

You can see your information and who accessed it on your Employment Data Report.
frequently asked questions

To submit a CCPA request on behalf of a consumer and/or employee, please complete and sign CCPA Request Form. Access CCPA request form.

No. Equifax Workforce Solutions contracts state that we will comply with all applicable laws, which would include any applicable privacy laws, and, therefore, Workforce Solutions believes that contractual modifications are not required.

Employee data is exempt from CCPA until January 1, 2021. Specifically, the law exempts personal information collected by a business acting as a job applicant or an employee within the context of the person's role or former role as a job applicant or employee. However, the CCPA may change the ways in which your company considers or handles employee data. You should work with your internal counsel and privacy advisors to determine the best steps for your company to help prepare for CCPA.

While it is possible that there will be new language or another extension regarding employee data before 2021, Workforce Solutions will continue working closely with our Equifax Global Privacy team to be in compliance with CCPA and all related amendments.

At this time, no.

The CCPA contains an exemption for information regulated by the FCRA. Equifax is working to help ensure the scope of the FCRA exemption is applied appropriately to the personal information within Equifax control including The Work Number.

The California Consumer Privacy Act (CCPA) is a law passed by the state of California that seeks to enhance privacy rights and consumer data protections for the residents of California.

A salary key is a six-digit number that allows one-time access to your salary information. A verifier will advise when a salary key is needed. To generate a salary key, log in to Verify My Data and search for your employer.

Your Employment Data Report shows all the information The Work Number has in your file at the time of your request. It also shows a list of all verifiers who have procured your information in the past 24 months.

A PIN or password (“password”) will be needed in order to log in to the employee section of The Work Number website. A password should be updated regularly and the system may notify you if a new password is needed.

If you typically login from a particular device, we can remember that device for you. This will help to verify your identity in the future. If you are using a public device, such as a library computer, then you would answer “no” when prompted.

Each time you come back you will be asked to log in with a User ID and password. If you are logging in your very first time, you would “click here” in the New User Registration section on the User ID landing page OR enter the employer-provided User ID and password. If you created your own personalized User ID, you will use that and the personalized password you created. Please note that once you have created your own personal User ID, the User ID that your employer assigned will no longer be valid when you log in.

Your employer provides us with some of your personal information so that we can properly verify (authenticate) you when you log in OR you may have provided it previously, in a prior login. If you log in and notice information on your account that does not belong to you, please contact us immediately at 1-888-228-7783. Hearing Assistance Only (TTY) 1-800-424-0253.

This information is used to help authenticate you. Additionally, once you've been authenticated, it is used to deliver one-time passcodes for extra secure logins. You can receive one-time passcodes through phone, text, and email in real-time. If necessary, you may also request one-time passcodes through postal mail, however please note that postal mail is a much slower process and will likely delay your ability to login by several days.

If you are unsure, you may click on the “Forgot Your PIN” during login. If you select this option, you will need to be authenticated, after which you will create a new password.

If the option exists, select “Forgot User ID” on the User ID landing page. Another option is to “click here” in the New User Registration section, where at the end, after authentication, a new personalized User ID can be created or obtained. If neither of the above options is available, you will have to contact your employer to obtain your User ID.

A User ID is a unique identifier for an employee which needs to be entered upon login to The Work Number.

Please complete our reseller dispute investigation request. Your completed request will be routed to a representative.

California Consumer Privacy Act (CCPA)
Learn about the California Consumer Privacy Act.
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