- What is the charge for employment and income verifications?
- I have questions about billing/pricing, payment options.
- Where do I send my check to pay my invoice balance?
- I have questions about my invoice.
- Can we receive invoices if we use credit card payment?
- I would like to request a credit.
- I'm an online credit card customer, how do I change my password?
- I need to make changes to my account.
- What is my Username and Password?
- I have questions about how my account is set up.
- Our account doesn't seem to be working?Our account doesn't seem to be working?
- I'm having trouble using my credit card online.
- I am an online credit card client, what is our monthly transaction activity?
1. What is the charge for employment and income verifications?
Please refer to http://www.theworknumber.com/ProductsServices/Verifiers/index.asp for a more in depth explanation of the services and pricing plans available.
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2. I have questions about billing/pricing, payment options.
Please refer to http://www.theworknumber.com/ProductsServices/Verifiers/index.asp for a more in depth explanation of the services and pricing plans available.
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3. Where do I send my check to pay my invoice balance?
You may mail your payment to the following address.
TALX Corporation
135 South LaSalle Dept 4076
Chicago IL 60674-4076
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4. I have questions about my invoice.
Please send an email to verifierbilling@talx.com. Make certain to include the following information in your email: Customer Number, Company Name, Contact Name, Contact Email, and Contact Phone Number. For a better description of where to find the information you need on the form click here.
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5. Can we receive invoices if we use credit card payment?
If you are a Member Verifier and you are currently being invoiced. If you are a credit card customer (Business class 1 on the web - http://www.theworknumber.com/ProductsServices/Verifiers/index.asp) then you can only print a receipt at the time of purchasing the verification. You will not receive a monthly invoice.
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6.I would like to request a credit.
Please complete the "Contact Us" form found at http://www.theworknumber.com/Contact/Verifiers. Your message will be routed to a representative in the Client Service Center. You may also call 1-800-996-7566 to reach the Client Service Center. Representatives are available Monday - Friday, 7am - 8pm CST.
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7. I'm an online credit card customer, how do I change my password?
Please log in with your Username and Password as you usually do, then select “Preferences” from the left-side navigation. You will then be able to change your Password.
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8. I need to make changes to my account.
Please complete the "Contact Us" form found at http://www.theworknumber.com/Contact/Verifiers. Your message will be routed to a representative in the Client Service Center. You may also call 1-800-996-7566 to reach the Client Service Center. Representatives are available Monday - Friday, 7am - 8pm CST.
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9. What is my Username and Password?
Please complete the "Contact Us" form found at http://www.theworknumber.com/Contact/Verifiers. Your message will be routed to a representative in the Client Service Center. You may also call 1-800-996-7566 to reach the Client Service Center. Representatives are available Monday - Friday, 7am - 8pm CST.
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10. I have questions about how my account is set up.
Please complete the "Contact Us" form found at http://www.theworknumber.com/Contact/Verifiers. Your message will be routed to a representative in the Client Service Center. You may also call 1-800-996-7566 to reach the Client Service Center. Representatives are available Monday - Friday, 7am - 8pm CST.
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11. Our account doesn't seem to be working?
Please complete the "Contact Us" form found at http://www.theworknumber.com/Contact/Verifiers. Your message will be routed to a representative in the Client Service Center. You may also call 1-800-996-7566 to reach the Client Service Center. Representatives are available Monday - Friday, 7am - 8pm CST.
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12. I'm having trouble using my credit card online.
If you are having difficulties getting through the service using your credit card, please log back into the system and try again. The network may have been temporarily unavailable at the time you logged in. If you continue to experience difficulties using your credit card, please contact the Client Service Center at 1-800-996-7566 for further assistance. Representatives are available Monday – Friday, 7am – 8pm CST.
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13. I am an online credit card client, what is our monthly transaction activity?
As a credit card client, you are not provided with a monthly transaction report. If you would like to convert to the Member Verifier program, you will receive a monthly invoice that lists your monthly transaction activity. If you remain as a credit card customer (Business class 1 on the web - http://www.theworknumber.com/ProductsServices/Verifiers/index.asp) then you will only be able to print a receipt at the time you order the verification. You will not receive a monthly invoice.
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